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Got a pre-purchase query about our products, pricing plans, bundles, etc.?
If you own one of our paid products, take advantage of our premium support!
You can find answers to most questions in our knowledge base.
Frequently Asked Questions
No we don't offer a free trial!
Moreover, we also offer a 14 days no questions asked refund policy which can be processed in case you find the plugin is no longer useful for you.
Once your current license expires, our system will remind you a few times to renew your license. In case if you decide not to renew it, no worries at all! You will still be able to use the plugin on your website. However, you’ll just miss on free updates and will not get access to our cloud templates and support too.
You can always upgrade your license from single site to unlimited sites by clicking on the Upgrade license button provided in the backend of the plugin.
We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
We will stand by you until you get used to Convert Pro. The monthly plan of Convert Pro comes with a month of free support and updates, while an annual license will give you a whole year of free updates and support from our team. If you have opted for the lifetime plan of the plugin, we'll be here to help whenever you need us.
ConvertPlus and Convert Pro are 2 different products created for the same purpose: lead generation. They are not connected. However, if you wish to switch from ConvertPlus to Convert Pro, you will have to purchase a licensed version of Convert Pro for your website.
If you wish to upgrade from ConvertPlus to Convert Pro, please get in touch.